EXCHANGES ONLY - NO REFUNDS

  1. Exchanges must be received within 7  days of receipt of merchandise, no exceptions.  This gives our customers time to decide if they are satisfied with their purchase.
  2. Exchanges must be unworn, unwashed, and have all original tags attached (if applicable).  Returned items that appear to have been worn, washed, stained or smell of smoke OR perfume the return will be refused.  If refused we will email you and you can choose to send it back to you at your expense OR have us donate it.  Any refused returns after 30 days that we have will be donated to a local charity of our choice.
  3. Store credits cannot be issued until the returned item is received. 
  4. We cannot apply a credit to an order that has already been processed.  Any store credit code must be used at the time of the transaction. We cannot go back and issue refund on a past order. 
  5. Store credits cannot be refunded.  PLEASE DO NOT REQUEST STORE CREDIT TO BE REFUNDED ON ORDERS - THE CODE MUST BE USED AT CHECKOUT - AS MUCH AS WE WANT TO HELP, THE ONLY WAY TO KEEP OUR RECORDS IN ORDER IS FOR THE CODES TO BE USED AT CHECKOUT!  THANKS FOR YOUR HELP!
  6. No Return Authorization is needed!  Simply return to: 
    Agape Bling Fashions
    7207 Cloverdale Dr
    Oxon Hill, MD  20745
  7. Please include a copy of your packing list with the items you are returning circled and indicate the reason for your return. 
  8. The customer is responsible for all return shipping costs.  We recommend a method of shipment that will provide a tracking number (ask your post office for options).  Agape Bling Fashions is not responsible for items lost or damaged by the shipping company.
  9. If we receive an item back that does not qualify for a return (such as list below) we will either donate the item in your name to a local charity or send it back to you at your expense.
  10.  All Customized items, Accessories, Jackets, Bags and SALE items are FINAL sale only unless there is a manufacturing error.
  11. Once we receive your return please allow 7-10 business days for us to process it.  We do strive to do this much sooner but sometimes circumstances require the 7-10 day turnaround.  
     You will be issued an online code via email in the amount of purchase (less any shipping) to use online for purchasing www.agapeblingfashions.com
  12. If you believe the item you ordered was received by you damaged or defective, please email us Immediately agapeblingfashions@gmail.com and we will address it.  All damage claims must be made within 5 days of receipt of your order. TAGS MUST STILL BE ATTACHED!
  13. All Pre- Ordered items must be paid for in ADVANCE.  Pre-Orders can take anywhere from a week to 4 months out, to receive.  WE will always post the date we are given from the manufacturer on our add for the product you are ordering.

STORE CREDIT WILL BE EMAILED TO CUSTOMER IN THE FORM OF AN ONLINE GIFT CERTIFICATE THAT CAN THEN BE USED ON THE WEBSITE.  IT DOES NOT EXPIRE!  

 

Thank you in advance for your support of a Minority Owned, Woman Owned, Christian Owned small business.